1. Who is responsible for your information?
深圳市煜树商行有限公司 operates this website under the ZOLZYLO brand and is responsible for the personal information described in this notice.
Business location: Units 2001–02, Block A, Phase II, Yangguang Kechuang Center, Nanxin Road, Dengliang Community, Nanshan Subdistrict, Nanshan District, Shenzhen, Guangdong, China (深圳市南山区南山街道登良社区南新路阳光科创中心二期A座2001-02)
Email: 3c@zolzylo.com
For privacy questions, access or deletion requests, contact us on WhatsApp +86 188 1679 0043 or use our contact form. Include “Privacy request” and enough information for us to locate your records. Please do not send identity documents unless we specifically request a proportionate identity check.
2. Information we collect
- Quote requests: your name, company, country or region, email address or WhatsApp number, buyer type, battery models, quantities, capacity choices and any project details you choose to provide.
- Business correspondence: information you send when discussing samples, quotations, branding, orders or a privacy request, plus our related follow-up notes.
- Optional source measurement: if you allow analytics, the referring website origin, page paths, campaign source/medium/name, time and the position of a WhatsApp link clicked. We do not use this feature to read your WhatsApp messages.
- Optional Meta Pixel marketing measurement: only with marketing consent, Meta receives a PageView event, your IP address, browser/device information and page URL, which may include campaign parameters and referrer information. We do not send form contents or contact details to Meta, use advanced matching or Conversions API (CAPI), or treat form submissions or WhatsApp clicks as Lead events.
- Technical and security information: the server receives your IP address, request time, requested URL, browser information and response status to deliver the website, operate security logs and limit abuse. URLs may contain campaign parameters.
Required fields help us prepare and respond to your request. If you do not provide them, we may be unable to provide a useful quotation. Please avoid submitting sensitive personal information or unnecessary information about other people.
3. Why we use information and our legal bases
- Responding to B2B inquiries and managing business relationships: our legitimate interests in communicating with prospective business customers and supplying requested information. If you personally are a prospective contracting party, processing may also be necessary to take steps at your request before a contract.
- Operating and protecting the website: our legitimate interests in a reliable service, preventing spam, investigating security incidents and protecting business records.
- Optional campaign and link-click measurement: your consent, which you can refuse or withdraw through “Privacy choices”.
- Meta Pixel marketing measurement: your separate marketing consent, withdrawable through Privacy choices.
- Legal and recordkeeping obligations: compliance with applicable legal obligations where relevant to a transaction, claim or request.
Submitting an inquiry does not subscribe you to a marketing mailing list. This website does not make automated decisions that produce legal or similarly significant effects about you.
4. Cookies, browser storage and advertising
The website uses the following storage:
| Storage | Purpose | Duration |
|---|---|---|
zolzylo-privacy-choice (local storage) | Remember your independent analytics and marketing choices, timestamp and notice version. Choices are also recorded on our server. | Choice valid for 180 days; an expired choice is removed on your next visit, or sooner if cleared or changed. |
zolzylo-source (session storage) | Remember campaign information for optional inquiry and WhatsApp-click attribution. Set only after analytics permission. | Current browser-tab session or until you withdraw permission. |
_fbp / _fbc | Meta advertising measurement identifiers, only after marketing consent. | Typically up to 90 days; actual duration can vary with Meta settings and browser controls. |
session (administrator cookie) | Protect administrator login and forms; not an advertising cookie. | Session; authenticated administrator sessions last up to 8 hours. |
You can use the website, request a quote and open WhatsApp without allowing optional analytics or marketing. to change your choice. Withdrawal stops future optional measurement; it does not undo earlier lawful processing. Contact us to request deletion of information already stored.
We use Meta Pixel for consent-based PageView advertising measurement. Meta may associate this information with your Meta account and use it to measure and personalize advertising under its own policy. Meta Platforms Ireland Limited is a recipient for European visitors; Meta may process information in other countries under its own safeguards. See Meta’s privacy policy and Meta’s cookie policy. Meta may also use cookies on its own domains. Withdrawal revokes future Pixel consent and attempts to delete accessible first-party Meta cookies on this website; it cannot guarantee deletion of Meta-domain or HttpOnly cookies. Browser cookie controls and Meta privacy settings provide further controls. Global Privacy Control keeps optional analytics and marketing off. This website does not use Google Analytics or Google Ads tags.
5. WhatsApp and other external websites
WhatsApp links take you to a service provided by WhatsApp/Meta. Opening the link and sending a message can share your phone number, profile information and the message you choose to send with WhatsApp and our team under WhatsApp’s privacy policy. A click recorded by our website is not proof that a message was sent. We receive a conversation only when you send it to us. Facebook and other external links are governed by their providers’ notices.
6. Who can receive information?
Authorized ZOLZYLO team members can access inquiries to respond and manage follow-up. Alibaba Cloud provides our website hosting and server infrastructure. Service providers supporting hosting, maintenance, backup or business communication may process information to perform those functions. Information may also be disclosed where required by law, to protect legal rights or in connection with a business transfer subject to appropriate protections. We do not sell inquiry contact details or share form submissions with advertising platforms through this website.
7. Where information is processed
The website and inquiry database are hosted on Alibaba Cloud in Hong Kong. Our team in China can access business inquiries. Information may therefore be processed outside the EEA, the United Kingdom or Switzerland, where data-protection rules can differ. WhatsApp applies its own processing locations and transfer arrangements.
When European international-transfer restrictions apply to a transfer involving a service provider, a valid legal mechanism and any necessary safeguards are required. Contact us for information about the processing locations and safeguards applicable to your records.
8. How long we keep information
We retain inquiry records and correspondence while needed to respond, prepare quotations, manage an active business relationship and resolve follow-up questions. We assess further retention according to the last meaningful contact, any resulting transaction, applicable recordkeeping obligations and the time needed to establish or defend legal claims. Optional measurement is retained while needed to evaluate relevant pages and campaigns; security records are kept according to operational and incident-investigation needs.
We review information for deletion or anonymization when it is no longer needed. A deletion request is assessed against these purposes and applicable legal requirements. Restricted backups support recovery; deleted information may remain in backup copies until those copies are replaced, and should not be restored into active use except where necessary for recovery or a legal obligation.
9. Your rights and choices
Where applicable law provides these rights, you may request access, correction, deletion, restriction, portability, or object to processing based on legitimate interests. You may withdraw consent to optional analytics and marketing at any time. You may also object to direct marketing at any time if you receive it.
Contact us using section 1. We may request proportionate verification before disclosing or changing records. We normally respond to GDPR rights requests within one month, subject to lawful extensions and exceptions. You may lodge a complaint with a competent data-protection authority, including the authority where you live or work in the EEA, or the UK Information Commissioner. See the European supervisory-authority directory and UK complaint information.
10. Security, children and updates
We use HTTPS, restricted administrator access and database backups to help protect information. No online service can guarantee absolute security. This is a business-to-business website and is not directed at children. If you believe a child has provided personal information, contact us so we can investigate.
We may update this notice when the website or our processing changes. The date above identifies the current version; material changes requiring a new choice will be presented before optional processing resumes.